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benchmark incident management, a comparative analysis of the incident management processes of 12 dutch organizations

Titel
Benchmark Incident Management, a comparative analysis of the incident management processes of 12 Dutch organizations
Type
overige publicaties
Referentie

Spaas, M. Benchmark Incident Management, a comparative analysis of the incident management processes of 12 Dutch organizations (April 2006) was selected for a presentation at the Seminar Infrastructure Reliability, TU Delft, June 22, 2006

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